Trailer Rental Policy -Revised 6/12/24
Care and Cleaning of Trailer
All rentals are made with the understanding that normal wear and tear is included in the
rental rate. However, any damage from misuse or improper care will be charged for. Our
rental rate structure anticipates all trailers being returned clean or additional charges will
be made.
Deposits
Deposits are required for any item rented unless credit has been established in advance.
Deposits can be paid for with an approved credit or debit card( Visa, MasterCard,
Discover, American Express)
Tires- Road Damage- Flat Tires
Before operating a rental trailer, it is the renter’s responsibility to check the jobsite for
debris or terrain that could cause damage to tires, and be aware of roadway debris and/ or
damage that could cause tire damage to the trailer. In most instances, damage to tires is
caused by conditions on a job site or roadways, and as such, payment for ALL tire repairs
is considered the responsibility of the customer. In the event of a flat tire, the customer
can call the tire repair company of their choice, or the Tilted Trailer can call a repair
company on behalf of the customer, at the sole expense of the customer. The Tilted
Trailer is not responsible for tire damage during the rental period. Please inspect tires
prior to rental for good operating condition. The Tilted Trailer LLC has included an
emergency tool kit should you need it.
Operating Condition of Trailer
We will perform an inspection with you prior to delivery, but in the event that the trailer
you rented is not operating as it should or has any sort of problem, please contact Tilted
Trailer immediately at 856-296-5665.
Continuing to run the trailer with a malfunction can cause excess wear, tear, and damage.
This will also result in extra time spent attempting to complete your transportation
project. Please help us take care of our trailer, and help you get your transportation
project done properly, by addressing any, and all malfunctions or problems as they occur.
An emergency toolkit is provided should you need it. It is the renters responsibility to
have their vehicle’s brake controller properly set as per owners manual. Renter will be
charged for damage to tires caused by improper brake control settings.
If you do not call to inform us of any problem with the trailer and wait to inform us when
you return the trailer after use, you may be held responsible for the full cost of the rental
unit or repairs required to return it to operational condition.
Identification and Insurance
Renting a trailer from the Tilted Trailer requires identification as follows:
- Valid driver’s license
- Make, year and license number of renter’s tow vehicle
- Proof of insurance.
Reservations
All reservations will be held for 30 minutes and require a deposit. The Tilted Trailer, LLC
may not have all rental items in stock. However, most can be reserved upon return for
your convenience with an advance reservation and deposit.
Past Due
A Rented trailer is considered past due if it is not returned by the due date and time listed
on the rental contract.
Rental Days and Prices
A rental day is 24 hours. Trailers are charged for time out, not time used. Overtime will be
charged at the industry standard rate of 1/6 of the daily rate per overtime hour unless
otherwise stated. Please email or call and see below for current rental prices. All prices
are subject to change without notice.
Rates:
Security deposit- $250.00 (refundable with rental conditions met upon return of trailer)
Monday-Thursday “Businessmen’s Special” $100.00- 24 hours
Friday -Sunday and select major holidays $125.00-daily
Overnight Rates
Please inquire should you require an overnight rental.
Hitch Requirements
An adequate hitch is also necessary. For tandem axle trailers, all trailers greater than 3500
pounds GVWR, a minimum, class three, receiver type hitch is required. Except, where a
“factory” mounted step bumper, having the proper ball, has a rating beyond the
requirement, and is of the proper height( 15 to 18 in). A hitch or bumper (factory mfg) is
rated to its capacity, not that of the vehicle, which may be less. A single piece, solid,
machined ball, with proper shank diameter must be used. Bushings to increase the shank
size are prohibited.
The Tilted Trailer, LLC reserves the right to decline the use of any vehicle we feel may
not be appropriate.
Delivery Policies
Call ahead to make arrangements (for an additional fee) to have one of our truck drivers
deliver the trailer right to you. Our drivers also take the time to show the basic operating
functions of the trailer before heading off on their next run.
Delivery charges are subject to change and are based on the distance to delivery site from
the store. Please call the Tilted Trailer LLC to confirm the cost of delivery to your area.
Rental rates on delivered trailers are a minimum one day charge. Customers must call the
store to request pick up of the trailer. The Tilted Trailer does not automatically pick up
the trailer when the rental is scheduled to end. Failure to call the store for pick up on time
will result in additional charges for rental of the trailer based on the time the trailer was
out of the yard. The delivery charge is not refundable in the event that your tow vehicle is
not appropriate, safe or in any way not in accordance with local, state and federal laws.
Responsibility for Damage/Loss; Reporting to Police
You are responsible for all damage to, or loss or theft of, the trailer, including damage,
caused by weather, road, conditions, and acts of nature, whether or not you are at fault.
You are responsible for the cost of the repair or the actual retail cash value of the trailer if
it is not repairable, or if we deem it unrepairable. You are responsible for loss of use,
diminished value, missing equipment or parts, and a reasonable charge to cover our
administrative expenses connected with any damage claim. You must report all accidents
involving the trailer to us and the police within four hours of occurrence or discovery.
Initial here______
Rental Agreement Terms/ Conditions and Signature - Definitions: “Agreement” means all terms and conditions found on this form page and any other
documents you sign or that we give you at the time of rental. “You” or “Your” means the person
identified as the renter or additional renter on this form, all Authorized Drivers, and any person or
organization to whom charges are billed by us at its or the renters’ direction. All persons referred
to as you or your are jointly and severally bound by this agreement. We, “our”, or “us” means the
business renting the trailer to you. “Authorized Driver” means you and any additional driver listed
by us on this agreement. “Trailer” means the non motorized trailer identified in this Agreement
and any trailer we substitute for it. “Loss of Use ” means the loss of our right to use the trailer for
any reason because of damage to it or loss of it during this rental. Loss of use is calculated by
multiplying the number of days from the date of loss or damage to the trailer until it is repaired or
replaced times the daily rental rate. “Diminished Value” means the difference between the actual
cash value of the trailer just prior to damage or loss less the value of the trailer after its repair. If
we elect not to repair the trailer “Diminished Value” means the difference between the actual cash
value of the trailer just prior to the damage or loss less the salvage or sale value of the trailer. - Rental, Indemnity and Warranties: This is a contract for rental of the trailer. We may repossess
the trailer at your expense without notice to you, if the trailer is abandoned or used in violation of
law or this agreement .You agree to indemnify us, defend us and hold us harmless from all
claims, liability, costs and attorney fees we incur resulting from, or arising out of, this rental and
your use of the rental. We make no warranties,express, implied or apparent, regarding the trailer,
no warranty of merchantability and no warranty that the trailer is fit for a particular purpose. - Condition and Return of Trailer: You must return the trailer to this place and on the date and
time specified in this agreement, and in the same condition that you received it, except for
ordinary wear. If the trailer is returned after closing hours, you remain responsible for the safety
of, and any damage to,the trailer until we inspect it upon our next opening for business. Service to
the trailer or replacement of parts or accessories during the rental must have our prior approval. - Responsibility for Damage or Loss; Reporting to Police: You are responsible for all damage
to, or loss or theft of,the trailer, including damage caused by weather, road conditions and acts of
nature, whether or not you are at fault. You are responsible for the cost of repair or the actual
retail cash value of the trailer if it is not repairable or if we elect not to repair it. You are also
responsible for Loss of Use,Diminished Value, missing equipment, and a reasonable charge to
cover our administrative expenses connected with any damage claim,you must report all
accidents involving the trailer to us and the police within 24 hours of the occurrence. You are
responsible for reading and understanding the owner’s manual before using this machine.
Operators Manuals can be found in all of our equipment tool boxes. - Responsibility for Damage or Loss; Equipment Included: I acknowledge receiving all items
above and know that I am responsible for returning them in good condition or else I will be
expected to pay for that item. I have carefully inspected the trailer, tires, and hitch, and found
them all in satisfactory condition. I understand that I am responsible for any and all damages up
to and including theft. - Usage: Renter may use the trailer for moving, transporting, or relocating purposes only.
- Prohibited Uses: The following uses of trailers are prohibited: (a) transporting dangerous or
hazardous item(s) or illegal material; (b) transporting living persons (c)towing the trailer by
anyone under the influence of drugs or alcohol;(d) allowing the trailer to be towed by anyone who
is not a renter or an authorized driver;(e)any use of the trailer by anyone who obtained the trailer
or extended the rental period by giving us false fraudulent or misleading information;(f) use of the
trailer in furtherance of any illegal purpose or under any circumstance that would constitute a
violation of law other than a minor traffic citation;(g)use of the trailer outside the United
States;(h)use of the trailer when loaded beyond its capacity, as determined by the manufacturer
of the trailer;(l)towing the trailer through or under any structure without sufficient overhead or side
clearance;(j)use of the trailer when it is reasonable to expect you to know that further operation
would damage the trailer;(k) using the trailer in a manner that causes damage to it due to
inadequately secured cargo;(l)damaging the trailer by your intentional, wanton,willful or reckless
conduct;and (m)damaging the trailer by placing signs, lettering, or painting on the trailer. - Charges/Fees: You agree to pay us on demand for all charges due to us under this agreement,
including, but not limited to,(a) time and mileage, if applicable, for the period that you keep the
trailer;(b) applicable taxes;(c) all traffic, toll or parking violations, fines, penalties,
citations,forfeitures, court costs, towing and storage charges and other expenses involving the
trailer assessed against us or the trailer; if you fail to pay a traffic or toll charge to the charging
authority,you will pay us all fees owed to the charging authority plus our administrative fee of
$100.00 for each such charge;(d) all costs we incur covering the trailer if you fail to return it as
agreed above;(e) all costs, including pre and post judgment attorney fees we incur collecting
payment from you or otherwise enforcing our rights under this agreement;(f) a 5% late payment
fee on all amounts paid past the due date;(g)$100.00 or the maximum amount permitted by law,
whichever is greater, if you pay us with a check returned or unpaid for any reason;and (h)a
reasonable fee not to exceed $500.00 to clean the trailer, if returned substantially less clean than
when rented; (i) Renter must present,at the time of rental, a payment card (credit,debit, or prepaid
debit card) in renter’s name, which will be charged by us upon the occurrence of any of the
events set forth in Section 8 (a-i). Eligible cards are American Express, Discover, Mastercard, and
Visa. We will not refund any of the time or mileage charges if you return the trailer earlier than the
date or time due in. - Deposit: We may use your deposit to pay any monies owed to us under this agreement,
including our estimate of damages to the trailer. - Modifications: No term of this agreement can be waived or modified except by a writing that we
have signed. This agreement constitutes the entire agreement between you and us. All prior
representations and agreements between you and us regarding this rental are merged into this
Agreement. - Liability Insurance: At the time of rental, Renter shall provide us proof of vehicle liability, collision
and comprehensive insurance covering Renter, Us , and the trailer. Since renter has auto liability
insurance, we do not provide liability insurance. If your insurance provider does not cover rented
trailers, we recommend purchasing supplemental insurance through our carrier. To purchase, go
to MBAinsurance.net and enter policy #01C412706. - Waiver: A waiver by us of any breach of this agreement is not a waiver of any additional breach
or waiver of the performance of your obligations under this agreement. Our acceptance of
payment from you or our failure, refusal or neglect to exercise any of our rights under this
agreement does not constitute a waiver of any other provision of this agreement. You release us
from any liability for consequential, special, or punitive damages in connection with this rental or
the reservation of a trailer. If any provision of this agreement is deemed void or unenforceable,
the remaining provisions are valid and enforceable